Terms of service

Welcome to CreativeChalla! By using our website or making a purchase, you agree to follow these Terms of Service and our Privacy Policy. If you don’t agree, please don’t use our services.


1. Who Can Use Our Services

You must be the age of majority in your area, or have permission from a parent or guardian. You’re responsible for any activity under your account and keeping your login info safe.


2. Product Information

We do our best to show our products accurately, but colors and images may look different depending on your screen. We can update or remove products at any time.


3. Orders

Placing an order means you're offering to buy a product. We may accept or reject any order. Orders are confirmed once payment is processed. Please double-check your order before submitting.


4. Pricing & Payment

Prices may change without notice and may differ from other stores. Prices don’t include taxes, shipping, or customs fees unless stated. Make sure all payment info is accurate and up to date.


5. Shipping

We ship through third-party carriers. Delivery times are estimates and delays can happen. Risk of loss passes to you once we hand off the package to the carrier.


6. Intellectual Property

All content on our website (like logos, text, and images) belongs to CreativeChalla or our partners. You can’t use or copy it without our permission.


7. Third-Party Tools & Links

We may offer tools or link to other websites. Use them at your own risk — we’re not responsible for third-party content or services.


8. Shopify

CreativeChalla runs on Shopify. However, your purchases are directly with us. Shopify isn’t responsible for any issues related to our products or services.


9. Privacy

We collect and use your information according to our Privacy Policy. Shopify also collects data to help run the store. Using our site means you agree to both policies.


10. Feedback

Any suggestions or reviews you share with us may be used to improve our business. By sharing them, you give us the right to use them freely.


11. Errors & Changes

Sometimes, there may be mistakes on the site (like pricing or product info). We can correct these at any time and may cancel orders if needed.


12. What You Can’t Do

You can’t use our services for illegal, harmful, or dishonest activities. We may block your access if you break these rules.


13. Ending Your Access

We can stop your access to our site at any time. You’ll still be responsible for any payments due before the termination.


14. Warranties & Liability

We provide everything “as is.” We’re not responsible for delays, losses, or damages unless required by law.


15. Indemnity

If your actions cause legal issues for us or our partners, you agree to cover those costs.


16. Changes to These Terms

We reserve the right to update these Terms at any time. We’ll notify you if there are major changes. Your continued use of our site means you accept the updates.


17. Governing Law

These Terms are governed by the laws of the location where CreativeChalla is based. Any legal disputes will take place in those courts.


18. Contact Us

If you have questions, reach out to us at:

Email: creativechallastore@gmail.com