Shipping policy
Shipping Policy
At CreativeChalla, we strive to deliver your orders as quickly and smoothly as possible.
Delivery Time
Orders are typically delivered within 5–7 business days after being placed.
Order Confirmation
Once you place an order, you will receive a confirmation email with all your order details.
Shipping & Tracking
As soon as your order is dispatched, you will receive a separate email with tracking information so you can monitor your shipment in real time.
Delays & Shipping Responsibility
- Delivery times may vary due to courier delays, public holidays, or other operational issues beyond our control.
- Once an order has been shipped, we are unable to make any changes to it.
- Customers are responsible for providing accurate shipping information. We are not liable for non-delivery due to incorrect or incomplete addresses, or failure to receive the package at the time of delivery.
- We are not responsible for any international duties, taxes, or tariffs that may be charged upon delivery.
We appreciate your patience and support.
If you have any questions, feel free to contact us at creativechallastore@gmail.com.